What to include
For a technical issue, tell us whether you use iOS or Android, the app version, data source or watch model, approximate activity date, expected behavior and actual behavior.
- Support and feedback: contact@yayarun.cn
- Company: Chengdu Hodoya Technology Co., Ltd.
- Website: yayarun.cn
Security and privacy
If you believe an MCP key or account connection has leaked, revoke it first and then report the issue. Do not attach the live credential.
How to start
Remove passwords and access keys
Describe the issue and relevant platform
Send the message to the official email
Before you use it
Response times vary by issue type. Third-party platform outages may require coordination outside RunYay.
Frequently asked questions
Can I send a screenshot?
Yes, after masking names, keys, exact home routes and other unnecessary personal data.
Where can I find brand information?
Use the brand assets page linked below.
Make the next run easier to understand
Bring your records together, review what changed, and choose the next useful step.
Download RunYay